On Friday 13 March, come and get involved in a day of activities to raise money for Sport Relief! Sport Relief is a biennial charity event from Comic Relief, which aims to raise money to help vulnerable people in the UK and around the world. Sport Relief lasts from Monday 9 until Friday 13 March - we're marking the final day with a programme of activities and fund-raising so that staff from around the School have the opportunity to get involved, raise money for a good cause and have some fun along the way.
Don't worry if you can't make it to the activities on Friday - for one thing, we appreciate that not everyone works on a Friday. They do not apply to wristbands for schools. If you are ordering wristbands for schools you should read the Wristbands for Schools Terms and Conditions.
Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and give you other important information. If you think that there is a mistake in these terms, please contact us to discuss. Information about us and how to contact us. Our registered VAT number is We are wholly owned by Charity Projects, also known as Comic Relief, a charity registered in England and Wales with charity number and in Scotland with charity number SC If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
When we use the words "writing" or "written" in these terms, this includes emails. Our contract with you. To purchase products from us through the online shop, you need to complete the online ordering process. Your order is an offer to buy products on these terms. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product.
This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order. Our website is solely for the promotion of our products in the UK. Unfortunately, we do not accept orders from or deliver to addresses outside the UK as the high cost of delivery outside the UK currently makes such a service uneconomic.
Our products. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
The packaging of the product may vary from that shown in images on our website. Your rights to make changes. If you wish to make a change to the product you have ordered, please contact us as soon as possible by emailing shop comicrelief. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract see clause 8 - Your rights to end the contract. Our rights to make changes. We may change the product:. These changes will not affect your use of the product. In addition, we may make more significant changes to these terms or the products, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund for any products paid for but not received.
Providing the products. The costs of delivery including VAT will be calculated and displayed at the checkout stage of your order. All courier deliveries will require a signature on receipt. Please note that any orders placed after Friday 6th March are not guaranteed to arrive before Friday 13th March Sport Relief If our supply of the products is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery or collect the products from a local depot.
If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs.
If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause You have legal rights if we deliver any goods late. If we miss the delivery deadline for any goods, then you may treat the contract as at an end straight away if any of the following apply:. If you do not wish to treat the contract as at an end straight away, or do not have the right to do so under clause 7.
If you do choose to treat the contract as at an end for late delivery under clause 7. If you wish, you can reject or cancel the order for some of those goods and not all of them unless splitting them up would significantly reduce their value. We will refund any sums you have paid to us for the cancelled goods and their delivery. If the goods have been delivered to you, you must either post them back to us. We will pay the costs of postage. A product which is goods will be your responsibility from the time we deliver the product to the address you gave us.
You own a product which is goods once we have received payment in full. We may have to suspend the supply of a product to:. Your rights to end the contract. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:.
If you are ending a contract for a reason set out at a to d below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation.
The reasons are:. For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations , are explained in more detail in these terms. You do not have a right to change your mind in respect of:. You have 14 days after the day you or someone you nominate receives the goods, unless your goods are split into several deliveries over different days.
In this case you have until 14 days after the day you or someone you nominate receives the last delivery, to change your mind about the goods long you have depends on what you have ordered and how it is delivered. Even if we are not at fault and you do not have a right to change your mind see clause 8.
A contract for goods or digital content is completed when the product is delivered, downloaded or streamed and paid for. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know.
The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund or, if you have not made an advance payment, charge you reasonable compensation for the net costs we will incur as a result of your ending the contract.
How to end the contract with us including if you have changed your mind. To end the contract with us, please let us know by doing one of the following:. Email us at shop comicrelief. Please provide your name, home address, details of the order including the order number and, where available, your email address. Please provide your name, home address, details of the order including the order number and, where available, your phone number. Please use the return label included with the delivery note.
If you are exercising your right to change your mind you must send the goods to us within 14 days of telling us that you wish to end the contract. We will pay the costs of return:. In all other circumstances including where you are exercising your right to change your mind you must pay the costs of return.
Please note that, dependent on time constraints and stock availability, we may not be able to replace any returned item in time for Sport Relief on Friday 13th March We will refund you the price you paid for the products including delivery costs, by the method you used for payment.
However, we may make deductions from the price, as described below. We regret that any additional donations made through the ordering process are not refundable. If you are exercising your right to change your mind:. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. We will make any refunds due to you as soon as possible. Our rights to end the contract. We may end the contract for a product at any time by writing to you if:.
If we end the contract in the situations set out in clause We may write to you to let you know that we are going to stop providing the product. We will let you know as soon as possible in advance of our stopping the supply of the product and will refund any sums you have paid in advance for products which will not be provided. If there is a problem with the product.
If you have any questions or complaints about the product, please contact us. We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to a product. Nothing in these terms will affect your legal rights.
Summary of your key legal rights. With the right support from Sport Relief funded projects, these children have the chance of a much brighter future. A child in Africa dies from malaria every 45 seconds. That's over , lives lost a year - even though it is both preventable and treatable.
Sport Relief cash will help make that statistic a thing of the past by providing simple but crucial ways to fight the disease; like malaria nets and information on how best to use them and rapid testing kits so those who do become infected can get the help they need quickly. Too many people face poverty and discrimination across the UK. With rising levels of unemployment and some families finding it tougher than ever to make ends meet, Sport Relief cash is hard at work in communities right across the UK.
The money raised through Sport Relief supports vulnerable people at home in the UK. Find out more about the people Sport Relief cash is helping at sportrelief.
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